Last September I joined trending and became one of the ISTQB trainers. I have a whole story “why?” and I plan to share it one day, but today I want to talk a bit about learning.
How I see learning from the trainer side is pretty ugly – mostly students do not want to learn. It is trendy to talk about learning and training should be safe place where to learn, but in many cases ISTQB is something where they have been sent by a boss or something, what they think they have to do, to get a next shiny job title. I try hard to make trainings entertaining (e.g. I carry different testing games with me) and informative (learning materials, stories from the past), but sometimes it is simply not working. Sometimes I am happy that at the end of the day everyone simply memorised what negative test is and why we should do it. Most challenging are the ones who refuse to understand some definitions or concepts, for example, difference between validation and verification. Most frustrating if this person has 20 years of experience in IT. In those moments I ask myself, is this really for me? But then I remember my “why?” and everything is OK again. Part of that “why?” are students, who are engaged and eager to learn everything I can share with them. They do some research upfront and have clear vision what they need. It is highly rewarding to work with that kind of students. Discendo discimus – while teaching we learn.
In trainings I invite people to embrace failures, to share experiences, to learn from each other, to use synergy. To help them to do that, I point to my own mistakes. Something like the picture on the top of this post. Few month ago I put whiteboard into our home kitchen. We use it as drawing board, as shopping list, as design board for next game we will program and sometimes I write citations. I guess, now till end of my days, I will spell “intelligence” correctly. I must to admit, not always I was so cool about my mistakes. Few years ago I would feel ashamed and embarrassed, would try to hide it, put a lot of energy to deny it. Today I share it with the world. I know who I am and spelling mistake will not make me less me. I better put my energy to think why did I spell it wrong? Am I writing too less on an analog information carriers? Do I assume that software will catch all my spelling mistakes?
Since this month we have new colleague Dani. One thing what he did, he created channel in our company slack #todayilearned to share our learnings. It has became simple but effective training for me to identify what did I learn new today. Sometimes it is simple stuff, like, how to spell “intelligence” or that I am afraid to sit in the car which moves faster than 210kmh on busy autobahn, or that people who smell lavender fragrance make less typos and are more productive (I sent this fact immediately to my colleague with whom I used to share an office and passion to lavender). Or sometimes it is realisation that not everyone reads and spends on learning about a software as much as I do. I left digital transition domain because I was sick of explaining software development basics again and again. Now I explain them on weekly bases :D . I like to think that I can assume correctly about previous software development experiences of my respondent and explain missing parts accordingly his/her level of understanding. And almost every second time I fail, because of aiming too high. People try to write an essay without knowing the alphabet! Yes, even in 2018 you have to explain, with patience and empathy, what is a smoke test, what is a negative test and regression test to a developer with 10 years of experience in software development. And this is OK. We all make mistakes and wrong decisions, important is to use it as learning possibilities.